Gobbill Support

Why must my default card be Visa or Mastercard?

As a number of billers do not accept American Express (Amex) credit cards, your default card must be a Visa or Mastercard. For those billers that do accept Amex, you may set Amex as your preferred payment method by following these steps:

Navigate to the ‘Payment Methods’ tab, click the plus icon on the right side of the page and enter your Amex card details. To then link this card with a biller that accepts AMEX payments, click the ‘My Billers’ tab at the top of the page, choose your biller and select your Amex card in the ‘Preferred Payment Method’ bar.


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